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Account manager

Kyiv, Ukraine

We're the fast-growing IT project in fintech, which have been operating during 6 years in the industry, so we got an excellent expertise in it. We mainly work with international markets and different business verticals in payment processing online, and now we're looking for Senior Account Manager who can become a part of our team.

We're result-orienting and people cared company, and believe to find someone with the same values in business and life as we have. We appreciate openness, speed, challenges, development, adaptiveness in business operating, so we're looking for such features in people. We're people who resolve problems effectively and keep everything in order. And if you find something close to you, while reading this, we want you.

 

Account Manager Responsibilities:

  • Maintaining onboard process of clients with payment processing partners
  • Communicating with clients to understand their needs and explain service value
  • Building relationships with clients and partners based on trust and respect
  • Collaborating with internal departments to facilitate client need fulfillment
  • Collecting and analyzing data to learn more about consumer behavior
  • Keeping accurate records pertaining account notes
  • Maintaining updated knowledge of company services
  • Resolving complaints and preventing additional issues by improving processes
  • Identifying industry trends
  • Acting as a client advocate with a focus on improving the buyer experience

 

Account Manager Requirements:

  • Bachelor's degree
  • More education or experience may be preferred
  • Exceptional verbal and written communication skills
  • Ability to collect, track, and analyze large amounts of data
  • Adaptability and strong problem solving skills
  • Excellent active listening skills
  • Ability to build rapport and collaborate with others within the company and externally
  • Understanding of consumer behaviors and industry trends

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