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Head of Key Account Management

Kyiv, Ukraine · Information Technology

Are you ready for a new stage in your career in a dynamic gaming environment? Evoplay is looking for an ambitious and talented Head of Key Account management!

Evoplay is a creative team of open-minded people, passionate about a common goal and love for games. We know that there are specific people behind successful projects, so we are looking for those who are ready to strengthen our Key Account team. We are looking for dynamic and high-performing Account Manager who will be responsible for proactive communications with existing customers and provide guidance to customers for future success. If you want to develop and grow yourself with the company that would invest in you invest yourself back into - let's talk

What you'll need:

  • 2+ year of work experience as Head of B2B Account management team in IT or/and Igaming industry

  • Fluent English - both spoken and written

  • Leadership skills with the ability to set and prioritize goals

  • Analytical mindset

  • Highly developed social and communication skills

  • Ability to cope with a high-pace, complex and changing environment

  • Strong drive for achieving and exceeding targets

  • Desire to learn and to research

  • To work as a team member

Nice to have:

  • Experience with Jira/CRM/Google

  • Additional language (except English and Russian)

What you'll do:

  • Manage, assess and coach a team of Account Managers via field support if necessary

  • Identified improvement opportunities and defined the processes to achieve them

  • Monitor the indicators of its teams and of the restaurant parks managed to improve their satisfaction and their KPIs

  • Supporting changes in tools, ensuring that processes and working methods are implemented in a coherent and efficient manner: collaborating with other teams, leading projects, etc.

  • Participate in the construction of a lasting relationship with the assigned restaurant park by being an ambassador

  • Share with other managers the good practices implemented in his team in order to improve and align communications and practices

  • Sharing feedback and statistics to the rest of the teams by monitoring the competition, partners, trends to improve the restaurant and customer experience in their sector.

  • Act as the main point of contact and develop a trusted advisor relationship with existing customers

  • Ensure games launch, marketing and promotional activities across brands

  • Problem resolution of technical/management/financial/business issues on a regular basis

  • Attend and represent the company at events and exhibitions

What we'll provide you:

  • High level of financial compensation

  • Bonus system based on KPI, ability to have more clients, to lead a region

  • Attending high quality exhibitions, events in different countries

  • Opportunity for professional growth and career development

  • Work in a friendly and non-conformist atmosphere

  • Relocation program for nonresident employees

  • Comfortable office in the city center, metro Pecherska

  • Team buildings and other fun activities

  • Complimentary fruits and snacks

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