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📍 Responsibilities:
Interaction with users:
Providing expert consultation on technical and financial aspects of products using communication channels such as online chat, email and phone.
Collaboration with other company departments:
- Forwarding requests to resolve technical and financial user difficulties, receiving feedback for further user information.
- Reporting identified issues or errors on supported resources.
📆 Schedule:
Shift work schedule: 2/2/2.
2 day shifts (11:00-23:00 GMT+6), 2 days off, 2 night shifts (23:00-11:00 GMT+6).
*Working hours are specified in Kazakh time, the capital's time zone (Astana).
📈 What we offer:
Learning and Development center with courses for employees and top managers.
Rotation program.
Self-learning library, access to paid courses.
Stable salary payments.
Group discussions and individual sessions with a corporate psychologist.
We would be delighted to welcome you to our team! 🙌
International Chat Operator (KZ)
Kyiv, UkraineDo you want to become part of the team of an international IT company that develops its own products in the online gaming industry? Would you like to work fully remotely and have the flexibility to manage your own time? Join our team!
We currently have an open position for a Customer Support Operator with proficiency in Kazakh language.
This specialist works in the User Support Department of the company's contact center and is responsible for remote interaction with users.
❗ Requirements:
We currently have an open position for a Customer Support Operator with proficiency in Kazakh language.
This specialist works in the User Support Department of the company's contact center and is responsible for remote interaction with users.
❗ Requirements:
- High proficiency in spoken and written Kazakh language (B2).
- Computer skills at the level of a confident user.
- Ability to work with large amounts of information and willingness to learn.
- Good communication skills.
- Patience.
📍 Responsibilities:
Interaction with users:
Providing expert consultation on technical and financial aspects of products using communication channels such as online chat, email and phone.
Collaboration with other company departments:
- Forwarding requests to resolve technical and financial user difficulties, receiving feedback for further user information.
- Reporting identified issues or errors on supported resources.
📆 Schedule:
Shift work schedule: 2/2/2.
2 day shifts (11:00-23:00 GMT+6), 2 days off, 2 night shifts (23:00-11:00 GMT+6).
*Working hours are specified in Kazakh time, the capital's time zone (Astana).
📈 What we offer:
Learning and Development center with courses for employees and top managers.
Rotation program.
Self-learning library, access to paid courses.
Stable salary payments.
Group discussions and individual sessions with a corporate psychologist.
We would be delighted to welcome you to our team! 🙌